Privacy Policy

1 Information We Collect

We may collect the following types of information when you interact with our Site or request a service:

• Personal Information: Name, phone number, email address, and service address when you fill out a contact form, request a quote, or call us.
• Service Information: Details about the plumbing issue or service you are requesting.
• Automatically Collected Information: IP address, browser type, device information, pages visited, and time spent on the Site, gathered through cookies and similar tracking technologies.

2 How We Use Your Information

We use the information we collect to:

• Respond to service inquiries and provide quotes
• Schedule and carry out plumbing services
• Communicate with you regarding appointments, invoices, or follow-ups
• Improve our website, services, and customer experience
• Comply with legal obligations

3 Cookies and Tracking Technologies

Our Site may use cookies and similar technologies (such as Google Analytics and Google Maps) to understand how visitors use the Site and to improve functionality. You can disable cookies through your browser settings; however, this may affect certain features of the Site.

4 Third-Party Services

We may use third-party service providers, such as Google Maps for location display and email/communication tools for handling inquiries. These third parties have their own privacy policies governing the use of your information.

5 How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6 Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share information with trusted service providers who assist us in operating our website or delivering our services, provided they agree to keep this information confidential.

7 Your Rights and Choices

You may contact us at any time to request access to, correction of, or deletion of your personal information, subject to applicable law.

8 Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.